Welcome to Willowdene Care Home, a very friendly place where we aim to make your stay with us as enjoyable as possible. We have plenty to offer you - such as excellent accommodation, delicious home-cooked food and all the help you need to make your life here pleasant and comfortable.
It is important to us that you feel relaxed and welcome, and that your relatives are confident you are being well supported.
Willowdene is a modern, purpose built home, which became part of the New Century Group upon the acquisition in July 2006 of Premier Nursing Homes Limited.
The home now operates under the name New Century Care and is register for 52 people accommodated in elegantly styled en suite bedrooms situated over two floors. There is a choice of four attractive lounges and three dining rooms.
The home offers care for those with personal care and nursing dementia needs.
Our Staff..here to help…
Our Home Manager has a wealth of experience in nursing and has excellent management and inter-personnel skills and is supported by the Clinical Manager.
Our home...is your home
At Willowdene Care Home you can relax in the attractive and comfortable lounge as well as an open dining areas, with quiet areas where you can read, chat or spend time with your family and friends. We have also opened a sensory garden which has been dedicated to Betty Coombs, who lived at Willowdene for 10 years.
All rooms have all the necessary safety features such as smoke detectors and a Nurse-Call system to ensure 24-hour confidence and reassurance.
You will have your own key-worker to support you and a care plan which is regularly reviewed to ensure that any changes in your well-being are documented and understood by all.
Bedrooms...make it your own!
You have your own room so you can maintain your independence and privacy-although if you wish, you can spend time with your fellow residents in the lounge or dining area. We know how important it is to have time and space to yourself, so we put a lot of effort into making sure your room is pleasant, comfortable and personal to you.
Bedrooms are homely and comfortable and offer television aerial sockets and telephone points. All bedrooms are tastefully decorated with room for you personal belongings, so you can dress your room in a way to make it feel your own.
Your meals…lovely home cooking
We all know that food is one of life’s great pleasures, so we provide a varied choice of menu every day. You can eat in your own room or with the other residents in the dining area. As well as your main meals you can have snacks and drinks at any time of the day or night, and if you have a special diet, our fabulous Chef will be happy to discuss it with you.
Willowdene has its own laundry service, which collects and delivers clothes back to you. However, relatives may take laundry to do themselves outside the Home if they wish. We do ask that all garments are clearly labelled with the relevant person’s name to ensure all items are returned to the correct owner.
Activities...lots to do!
We are very keen to encourage everyone in our care to join in our wide range of activities; we even have an Activities Co-ordinator who provides lots of different things for you to do. This is a great way to get to know your fellow residents and with visiting entertainers and outings throughout the year there is always something to do.
Outside the Home
Willowdene is situated in the heart of the local community of Hebburn, close to the city of Newcastle upon Tyne.
A good sized conservatory leads on to an attractive paved patio overlooking the pretty enclosed garden and well maintained grounds.
Tel: 0191 483 7000
Fax: 0191 483 7101
Victoria Road West, Hebburn, Tyne and Wear, NE31 1LR