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New Century Care announces appointment of
Mel Ramsey as Chief Executive Officer
London, 9 June 2014: New Century Care (NCC), a leading UK operator of care homes for people with dementia and specialist nursing needs, is pleased to announce the appointment of Mel Ramsey as Chief Executive Officer. Mel will join NCC next month when she leaves her current role of Chief Operating Officer of Embrace Group, formerly European Care Group.
Mel Ramsey brings over 18 years’ experience of care homes group management and prior to her current role she spent four years at Craegmoor Healthcare Ltd where she was Commercial Director and, previously, Managing Director of Craegmoor’s Specialist Care division.
Paul Warren, NCC’s founder, commented:
“Mel’s experience of growing businesses, whilst at the same time placing utmost importance on maintaining high quality care, will be invaluable as New Century Care embarks on the next phase of its growth and development. Since its formation, New Century Care has been committed to providing the highest standard of care to our residents.”
Mel Ramsey commented:
“I am really looking forward to the opportunity to lead New Century Care through the next stage of its journey, from being a very good operator of care homes providing specialist support to older people, into something outstanding. By continuing to develop improved and innovative ways of working, we will be able to build a stronger platform to further develop and grow the business for the benefit of the people we support and our dedicated staff.”
Paul Warren, who founded NCC in 1995 and has grown the Company to its current size, will maintain an active role as a non-executive board member in the business. He will also join NCC’s senior advisory committee in order to support the Company through its next phase of growth.
About Mel Ramsey
Mel Ramsey will join NCC next month when she leaves her current role of Chief Operating Officer of Embrace Group, (formerly European Care Group) where she has held the role since 2012 and has responsibility for over 6,000 employees across a diverse business including 60 nursing and dementia care homes. Prior to this, she was Commercial Director at the Group, where she worked with the Board to develop the Group strategy and a five-year business plan.
Before joining Embrace in 2011, Mel spent four years at Craegmoor Healthcare Ltd. At Craegmoor, she held roles as Commercial Director (leading the integration of specialist services following the merger with the Priory Group in 2011), as Divisional Managing Director of the Group’s Specialist Division (2009 -2011) and as Area Manager (with responsibility for 13 specialist services in the Group’s North division). Under her management between 2007 and 2009, the Group’s North division saw an increase in both the quality of care provided and the performance of the region.
Prior to joining Craegmoor, Mel worked as a Quality Assurance Consultant following working alongside BUPA Care Homes integration team following its acquisition of ANS plc. Mel had previously worked for ANS plc in various roles between 1998 and 2005, including as Home Manager and as the Quality Assurance Manager to the ANS plc board. In the latter role, Mel was responsible for the Group’s corporate governance and implementing the quality management system ISO9001:2000.
Mel qualified as a registered nurse in 1997 and worked for the NHS at the Kent & Canterbury Hospital before joining the care home sector in 1998.
About New Century Care:
Founded in 1995 by Paul Warren, New Century Care is a UK care home company that provides long-term care to people with dementia and specialist nursing needs. The Group consists of 27 care homes across the UK, with 1,279 registered beds and one hotel. The Group operates in five regions across the UK, with 12 homes located in the South East, 5 in the North East, 4 in the North West, 5 in Huddersfield, and 1 in Scotland.
For further information please contact:
Paul Barker / David Bass
0207 861 3982/3812
New Century Care welcomes new cornerstone investor
New Century Care management and new cornerstone investor Anchorage Capital Group will continue to build on high standards of care and quality of service.
New Century Care (NCC) today announces a new cornerstone investor of its business, Anchorage Capital Group LLC (ACG).
ACG will work alongside NCC’s founder, Paul Warren, who will retain a significant stake in the company, to support the growth and development of the business.
NCC’s senior management team has spent a number of months with ACG as they reviewed the operations. Working closely with NCC’s management, ACG will look to increase the high standards of care its residents receive and to improve the quality of lives of those under its care.
NCC, supported by ACG, will begin the process of increasing the existing high standards of care by reviewing how best to improve its homes.
Paul Warren, founder of New Century Care commented:
“Ever since New Century Care was founded 19 years ago, our commitment has been to provide care of the highest standard to our residents and to improve the quality of lives cared for in communities across the UK.
“The management team and staff at New Century Care are now looking forward to working with our new partners at Anchorage, and to receiving the operational support and expertise which will enable us to grow our high-quality care offer”.
About New Century Care:
Founded in 1995 by Paul Warren, New Century Care is a UK care home company that provides long-term care to people with dementia and specialist nursing needs. The Group consists of 27 care homes across the UK, with 1,279 registered beds. The Group operates in five regions across the UK, with 12 homes located in the South East, 5 in the North East, 4 in the North West 5 in Huddersfield, and 1 in Scotland.
About Anchorage Capital Group:
Founded in 2003, Anchorage Capital Group, LLC is a private investment firm focused on investment markets primarily in North America, Europe and Australia. Anchorage actively supports the companies in which it invests. Anchorage has an active presence in the UK, with recent investments including leading the recapitalisation of McCarthy & Stone and establishing a joint venture with Barratt Developments.
For further information
For Anchorage Capital:
Gavin Davis / Paul Barker
Somewhere you can feel at home
New Century Care is 96.3% compliant with CQC across all of our homes. We offer excellent accommodation, great home-cooked food and all the help you need to make your stay with us a pleasant one. We know that every person in our care is an individual and has experienced many things in their lifetime. We want to encourage everyone to continue doing the things they love.
Expert care in friendly surroundings
Our aim is to provide an environment where you can retain your dignity, independence, privacy and respect to which you are accustomed, for as long as you are in our care. To this end we provide expertise in the use of such equipment and techniques that will be of assistance in everyday life.
Taking time to care
At all times staff are on hand to provide not only a professional service but also a friendly and sympathetic ear. If you choose to stay with us, you will have your own key-worker to support you, a specifically designed plan just for you and regular reviews to ensure that if changes are needed then they are documented and understood by all the team.
Planning for your future care
Deciding on a care plan can be a stressful and confusing time for many people. We try to make it as straight forward, simple an re-assuring as we can, so get in touch with one of our care teams today to find out more.